CU-FAST is our automated telephone service that allows you to access your account information 24 hours a day, 365 days a year. Dial 518.584.2323 and follow the prompts.

Are you looking for a more personal phone banking experience? Now you can call 877.583.2323 any time, day or night, and talk to a personal credit union representative. They can process all your transactions and more! Call us now at 877.583.2323.

Using CUFAST
Dial 584.2323 and then:

Press 1 to post transactions

  • Enter Account Number and # sign
  • Enter PIN number and # sign
  • Press 1 for share withdrawal
  • Press 2 for Transfer from shares
  • Press 3 for Transfer from drafts

LISTEN for directions to confirm transaction and give new balance.

Press 2 for inquiries

  • Enter Account Number and # sign
  • Enter PIN number and # sign
  • Press 1 for Share Inquiry
  • Press 2 for Draft Inquiry
  • Press 3 for Loan Inquiry
  • Press 4 for Certificate Inquiry
  • Press 5 for IRA Inquiry

Press 3 for Rate Inquiries/CU hours

  • Press 1 for Certificate Rates
  • or Press 2 for Loan Rates
  • or Press 3 for other Interest Accounts
  • or Press 4 for CU office hours

CUFAST Helpful Hints

  • From ANY menu:
  • 8 to end
  • 9 to repeat menu

Share suffixes

  • 1 Regular Share
  • 2, 20-24* Holiday Club
  • 3 Escrow
  • 4, 25-29 Special Share
  • 5 Summer Loan Payments
  • 6, 30 Youth Clubs
  • 7, 70-74 Money Market
  • 8, 80-84 Vacation Share
  • 9-13 IRA Share

(*When there is a range of suffixes as indicated above, please refer to your account statement for the correct suffix on your particular share account.)

Rates and Yields quoted on CUFAST are subject to change without notice.